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03 April 2018


Our (very) old paper loyalty cards are no longer valid. Pop in store and grab a new electronic card to start earning points.

Once you’ve registered your card online (here), you’re eligible to receive one (1) ‘virtual’ point per day, when you buy any meal (to the value of £5 or more) in-store or via click & collect. Simply enter your loyalty card details via click & collect or hand your physical card to the crew to swipe at the till, before completing the purchase (payment). Sadly we can’t add points manually if you forgot to swipe your card – sorry about that.


You won’t be able to gain points on a Loyalty Card if you’ve used a discount or offer in store – as per our T&Cs only one discount or offer is available at a time.


When you’ve received five (5) points, you’ll score a free bag of tortilla chips with a single shot of salsa on your 6th visit. Another five (5) points (ten total), gets you a free burrito on your 11th visit! Redeem these items in-store by swiping your card at the till – the virtual offers will automatically be on there within 24hrs (so please be patient). Once you’ve earned 10 points, you’ll need to redeem your freebies before you can start earning more.


Loyalty cards have no cash value and cannot be swapped or changed for an alternative product/discount. Tortilla reserves the right to refuse/withdraw or amend this offer at any time without notice. Loyalty cards can not be used on third party sites & apps (e.g. Apple Wallet) – a physical card must be present at time of transaction.


** Occasionally we run a ‘Double Points promotion. When this is live the same rules as above apply, however you gain 2 points per transaction instead of 1**


See our full list of Loyalty FAQs.

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