Terms & Conditions

To say thank you for your work, we’ll give you 10% off your order (excluding alcohol) when you flash your Emergency services, NHS ID card or blue light card in-store! Not available with any other offer, discount or via click & collect or third party sites. Staff reserve the right to refuse/amend this offer at any time without notice.

Whether it’s a free burrito, drink or meal – if you’ve scored one of our awesome vouchers you’re in for a treat! Please check the back of the card or the bottom of the email for specific T&Cs and expiry dates. Generally these vouchers are valid when you scan the QR code in-store, one voucher per order. Not available with any other offer, discount or via click & collect or third party sites, including our franchise sites. Staff reserve the right to refuse/withdraw this offer at any time without notice.

We have an amazing opportunity to get as much free burritos as you can handle when we open a new store. Promotions vary between openings but below are the general T&Cs:

Free Dinner/Lunch / Burrito Giveaway:

Grab any burrito or bowl from our range for free. Only one main available per person. All alcohol will be charged separately. Offer only valid between the times and days mentioned on the advertising and at the store specified. Tortilla reserves the right to amend the T&Cs on the day. First come, first served so get in early to avoid missing out.

Treat A Friend 2for1 Offer:

2 for 1 on burritos or bowls at the specified store. Customer must purchase 2 mains to redeem the deal, the cheapest option is free. Offer not valid in conjunction with any other offer, discount or online. Discount not available on drinks or any other product. Tortilla reserves the right to withdraw the offer at any time without notice. One offer per person, per order

Double Points

Only two points available per day, per card. Valid in-store when a customer swipes their loyalty card in the specified store only or use their C&C. Not valid when another discount has been used. Order must be over the minimum price threshold (£5). Not available after a customer has paid for the order, points must be collected at time of making the transaction. Customer must register their card to redeem free product & can’t get points when redeeming free product. Loyalty points will load up within 24hrs of making the order

With our buddies at SMASH (Save Money Stay Healthy), we’re offering under 25s 20% off on naked burritos or tacos when you download the SMASH app and scan the QR code in-store. Available at participating Tortilla locations nationwide, excluding franchise. One offer per order, per day. Not available with any other offer, discount or via Click & Collect or third-party sites.

Tortilla Black Card is valid for the dates show on the card
Your card will be cancelled on the expiry date
You, the named card holder must be present to claim the discount, proof of ID may be required
This black card entitles you to grab a meal for you and a friend when you show this card – instore only.
Excludes alcohol – any alcohol will be charged separately.
Not available with any other offers, online or on Click & Collect
You must inform us if you lose your card, so we can cancel it immediately. Please email marketing@tortilla.co.uk Replacing lost cards is at the discretion of Tortilla.
Tortilla reserves the right to modify or withdraw this programme at any time. Staff reserve the right to refuse/withdraw this offer at any time without notice.
We monitor usage of the cards & abuse of the card will result in cancellation.

We know the struggle of scrounging enough pennies for lunch, so flash your valid student ID or ISIC card in-store and we’ll give you 10% off your order! Available at all Tortilla locations nationwide. One offer per order, per day. Not available with any other offer, discount or via Click & Collect or third-party sites. Alcohol not included.

Once registered, show your work/centre ID in-store to claim 10% off food and drink. Not available with any other offer, discount or via click & collect or third party sites. The offer may be restricted to select stores only, please contact your local store for details. Staff reserve the right to refuse/amend this offer at any time without notice.

If your office is based near a Tortilla with more than 60 people working in it, send us a message using our local business form to see if you qualify! T&Cs apply.