To place an order you will be required to supply contact and personal information. We at Tortilla respect your right to privacy. However, because the internet is not a secure information transmission medium, we have implemented security measures to minimise the risk of loss, misuse or alteration of the personal information submitted to this site.

Any information we gather from your visit is confidential and will not be divulged to a third party without your consent.

If your name is on our database and you request that we remove or alter it, we will do so within 72 hours of receiving your request. To request removal, send an email to
All orders placed online will be confirmed by email if you have provided an email address.


By submitting personal information, you agree that we may use your personal information, IP address, or any other identifying information to monitor statistics on the site and administer upkeep of the service.

We may use the contact details you have provided to us to contact you for matters related to the service. If you would like us to not contact you via a particular channel, let us know by sending us an email at

We may use personal and profile data to tailor your experience on our interactive services.
Users who submit personal information should be aged 16 years or older. Minors should obtain permission from their parents or legal guardians before submitting personal information.
Tortilla does not store any credit card information you may supply, and all transactions are handled in a secure environment.

We may transfer information outside the European Economic Area.


What are Cookies?

Cookies are small text files which are stored on a user’s computer or mobile device. They are used to differentiate one user from another and to pass information from page to page during a single user’s website session

What Cookies do we use?

Our main site does not collect any cookies, however, we use Google Analytics as a service to analyse web based traffic to our website and identify which pages are being used. Google Analytics tracking uses cookies in order to provide meaningful reports which help us understand how visitors engage with our site. Google Analytics cookies do not collect personal data about website visitors.

For more information on Google Analytics please visit:

If you wish to prevent being tracked by Google Analytics across all websites visit:

Our online ordering service uses one session cookie, PHPSESSION, in order to maintain the session with the server. We don't store any personal information in the cookie we create. The information stored is kept server side and will remain in the server's memory until the session expires.

In addition, our online ordering site uses Google Analytics which generates cookies in order to provide us with reports on web based traffic to our website.

How to disable Cookies

At any point, if you choose, you can disable the cookies from your browser and erase all the cookies stored on your device. To find out how you can do this, you can either click 'help' button on your browser’s menu or you can visit

Further general information about cookies is available at

TERMS & CONDITIONS: view our Terms and Conditions