Terms & Conditions
Looking for FAQs? Visit here instead.
Purchase a ‘flavour of the month (FOTM)’ burrito or naked burrito (any size) & scan your loyalty card to earn 2 stamps instead of 1.
One offer available per day (i.e. if you purchase 2 FOTM burritos, you will earn 3 stamps total, 2 for the first & 1 for the second, etc.).
Available at participating Tortilla restaurants (excludes delivery only sites + franchise) for eat-in or takeaway only.
Burrito combinations change monthly – speak to crew or see online for this months’ special.
Double stamps can take up to 48 hours to appear on your loyalty account.
Not available with any other offer, discount, or promotion (including student discount).
Purchase a medium burrito, naked burrito after 5pm every Monday & scan your Student Beans voucher code to discount the price to £5
Paid for extras & sides not included but can be purchased separately
Available at participating Tortilla restaurants (excludes delivery only sites + franchise) for eat-in only.
Not available with any other offer, discount, or promotion (including student discount).
One offer per order & code
Available between 01.02.24 - 30.04.24, whilst stocks last.
We're giving away 500k FREE BURRITOS to every loyalty clubber across the UK, to redeem on National Burrito Day (April 4th) after 2pm.
Offer is exclusive to Club Tortilla members only.
Offer can be redeemed on a MEDIUM burrito, naked bowl or salad bowl only. Beef, guacamole, cheese cause & chorizo included.
Available in store at participating Tortilla restaurants (delivery & franchise restaurants excluded). Participating restaurants exclude; Tortilla delivery-only kitchens, Bristol Airport, Euston Station, Gatwick Airport, Leeds Skelton Lake Services, & Manchester Piccadilly Station, Middlesex University, Sussex University, Brunel University, Salford University, Swansea University.
Each reward is single use only. One redemption per transaction. Available whilst stocks last.
New Tortilla Club Members have to sign up before 11:59pm on 3rd April to receive their free burrito voucher.
2for1 Taco Tuesday: Offer includes a free portion of tres (3) tacos when you buy another portion of the same or lesser value in-store after 5pm. Available at participating Tortilla restaurants for eat in or takeaway, between 05.03.24 - 30.04.24. Available while stocks last.
We know the struggle of scrounging enough pennies for lunch, so flash your valid student beans app, student ID or ISIC card in-store and we’ll give you 10% off your order!
· Available in-store for eat-in & takeaway only (no click & collect or delivery) at participating restaurants
· Drinks & alcohol not included
· Not available with any other discount, offer or promotion (including loyalty)
· *Participating restaurants exclude; delivery-only kitchens, Bristol Airport, Euston, Gatwick Airport, Leeds Skelton Lake, & Manchester Piccadilly
· Staff reserve the right to refuse/withdraw this offer at any time without notice.
HAPPY HOUR
All Alcoholic drinks £2.50, available when you purchase a main dish between 5-8pm, every day (not available for takeaway). Available to loyalty club members only - you must have made an account & scan your card at the till before payment to receive offer. Offer ends 31.08.23. Challenge 25 applies - please drink responsibly. Staff reserve the right to withdraw this offer at any time.
HAPPY DAYS
If you are in Scotland, (Tortilla Edinburgh & Silverburn, Glasgow) we will be running 'Happy Days' instead of Happy Hour. This gives you £2.50 drinks all day Thursday - Saturday, when you purchase a main dish (not available for takeaway). Available to loyalty club members only - you must have made an account & scan your card at the till before payment to receive offer. Offer ends 31.08.23. Challenge 25 applies - please drink responsibly. Staff reserve the right to withdraw this offer at any time.
Whether it’s a free burrito, drink or meal – if you’ve scored one of our awesome vouchers (paper or digital) you’re in for a treat! Please check the back of the card or the bottom of the email for specific T&Cs and expiry dates. Generally these vouchers are valid when you scan the QR code in-store, one voucher per order. Not available with any other offer, discount or via click & collect or third party sites, including our franchise sites (Tortilla delivery-only kitchens, Tortilla Middlesex University, Sussex University, Brunel University, Salford University, Swansea University, Gatwick Airport, Bristol Airport, Leeds Skelton Lake Services, Euston Station, Machester Picadilly). Staff reserve the right to refuse/withdraw this offer at any time without notice.
To say thank you for your work, we’ll give you 10% off your order (excluding alcohol) when you flash your Emergency services, NHS ID card or blue light card in-store! Not available with any other offer, discount or via click & collect or third party sites. Staff reserve the right to refuse/amend this offer at any time without notice.
We have an amazing opportunity to get as much free burritos as you can handle when we open a new store. Promotions vary between openings but below are the general T&Cs:
Free Dinner/Lunch / Burrito Giveaway:
Grab any burrito or bowl from our range for free. Only one main available per person. All drinks and extras will be charged separately. Offer only valid between the times and days mentioned on the advertising and at the store specified. Tortilla reserves the right to amend the T&Cs on the day. First come, first served so get in early to avoid missing out, while stocks last.
Treat A Friend 2for1 Offer:
2 for 1 on burritos or bowls at the specified store. Customer must purchase 2 mains to redeem the deal, the cheapest option is free. Offer not valid in conjunction with any other offer, discount or online. Discount not available on drinks or any other product. Tortilla reserves the right to withdraw the offer at any time without notice. One offer per person, per order, while stocks last.
Double Stamps
Only two stamps available per day, per card. Valid in-store when a customer swipes their loyalty card in the specified store only. Not valid when another discount has been used. Order must be over the minimum price threshold (£5). Not available after a customer has paid for the order, stamps must be collected at time of making the transaction. Customer must register their card to redeem free product & can’t get stamps when redeeming free product. Loyalty stamps will load up within 24hrs of making the order
Photography
At our new store events we will have a photographer present. If you would not like to be photographed please let a member of staff know.
If you're the lucky owner of a Tortilla Black Card (free food!!) - congrats! You will have received the full details when you joined, but here are the full T&Cs just in case:
Valid for the dates shown on card. Your card will be cancelled on the expiry date.
You, the named card holder must be present to claim the discount, proof of ID may be required
This black card entitles you to grab a meal for you and a friend when you show this card – instore only.
Excludes alcohol – any alcohol will be charged separately.
Not available with any other offers, online or on Click & Collect
You must inform us if you lose your card, so we can cancel it immediately. Please email marketing@tortilla.co.uk Replacing lost cards is at the discretion of Tortilla.
Tortilla reserves the right to modify or withdraw this programme at any time. Staff reserve the right to refuse/withdraw this offer at any time without notice.
We monitor usage of the cards & abuse of the card will result in cancellation.